Privacy Policy

Privacy Policy for Shop Townspeople

Townspeople (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information from users of our online store, Shop Townspeople (“Site”).

By visiting our Site or making a purchase, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information from you when you visit our Site or make a purchase:

Personal Information: Your name, email address, mailing address, and payment information (processed securely through our third-party payment provider).
Order Details: Products you purchase and order history.
Technical Information: IP address, browser type, device information, and pages visited (collected automatically through cookies or analytics tools).
Communications: Any messages you send to us through contact forms or email.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Communicate with you about your purchase
Improve our products, services, and website experience
Send occasional updates or promotions (if you opt in)
Comply with legal and regulatory requirements

We will never sell, rent, or trade your personal information.

3. How Your Information Is Shared

We share your information only with trusted service providers as needed to operate our store. This includes:

E-commerce and payment platforms (e.g., Ecwid, Printful, Lightspeed)
Shipping and fulfillment services
Email marketing platforms (only if you subscribe)

These third parties are contractually obligated to protect your data.

4. Cookies and Analytics

Our Site uses cookies to enhance your browsing experience and help us understand how visitors interact with the Site. You can disable cookies through your browser settings, but it may affect functionality.

We may use tools like Google Analytics to collect non-personal usage data.

5. Data Retention

We retain order and customer information as long as necessary for business, legal, and tax purposes. If you would like us to delete your data, contact us at the email below.

6. Your Rights

Depending on your location, you may have the right to:

Access or correct your personal information
Request deletion of your data
Opt out of marketing communications at any time

To make any such request, email us at shop@townspeople.org.

7. Children’s Privacy

Our store is not intended for children under 13, and we do not knowingly collect personal data from anyone under that age.

8. Security

We take reasonable precautions to protect your personal data. All transactions are encrypted using secure socket layer (SSL) technology.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes constitutes your acceptance.

10. Contact Us

If you have any questions or concerns, please contact: shop@townspeople.org.