Terms & Conditions

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Terms and Conditions for Shop Townspeople

By accessing or using this website ("Site") and the products or services offered through Shop Townspeople ("Store"), you agree to be bound by the following terms and conditions ("Terms"). If you do not agree to these Terms, please do not use this Site.


1. Purpose

Shop Townspeople is an online store that raises funds for Townspeople’s mission to end homelessness and improve community health. Proceeds from purchases directly support our nonprofit programs and services.


2. Use of Website

You agree to use this Site for lawful purposes only. You may not use this Site:

  • In a way that violates any applicable local, state, national, or international law.
  • To transmit any harmful, disruptive, or unlawful material.
  • To engage in conduct that could damage, disable, or impair the Site or interfere with others' use.

3. Orders and Payment

All orders are subject to availability and acceptance. Prices are listed in U.S. dollars and are subject to change without notice. We accept major credit and debit cards through secure payment gateways. Sales tax may apply where required by law.


4. Shipping and Delivery

We partner with third-party vendors such as Printful for order fulfillment and shipping. Estimated delivery times are provided at checkout but may vary due to production schedules, shipping carriers, or other factors. We are not responsible for shipping delays outside our control.


5. Returns and Refunds

As a nonprofit fundraising store, all sales are final. However, if you receive a damaged or defective item, please contact us at shop@townspeople.org within 7 days of delivery, and we will work with you to resolve the issue.


6. Intellectual Property

All content on this Site—including logos, graphics, text, product designs, and images—is the property of Townspeople or our licensors and is protected by copyright and trademark law. You may not use, reproduce, or distribute our content without express written permission.


7. Limitation of Liability

To the fullest extent permitted by law, Townspeople is not liable for any indirect, incidental, or consequential damages resulting from your use of this Site or products purchased from it. All products are provided “as is” without warranties of any kind.


8. Privacy

We respect your privacy and handle your data in accordance with our Privacy Policy. By using this Site, you consent to our collection and use of information as described therein.


9. Modifications

Townspeople reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Site constitutes your acceptance of any changes.


10. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles.


11. Contact Us

For questions about these Terms, please contact: shop@townspeople.org

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