Shipping & Delivery
At Shop Townspeople, your order supports housing solutions, and we want the process to be simple, secure, and transparent.
Order Fulfillment
All of our merchandise is printed and shipped through our trusted production partner, Printful. Your items are made to order, which helps us minimize waste and maintain sustainable operations. Most orders are processed within 2–7 business days, with shipping times varying based on your location and selected shipping method.
Shipping Methods & Carriers
We offer standard and expedited shipping options at checkout. Printful works with major carriers, including USPS, FedEx, and DHL, to deliver your order safely and efficiently.
Tracking Your Order
Once your order has shipped, you’ll receive a confirmation email with tracking details so you can follow your package from print shop to porch.
Payment Security
We accept all major credit and debit cards through Lightspeed Payments, a secure and encrypted checkout platform. Your information is protected using industry-standard SSL encryption, allowing you to shop with peace of mind.
International Orders
Currently, we only ship within the United States. We hope to offer international shipping in the future.
If you have questions about your order or need help with shipping issues, please reach out to us at shop@townspeople.org.
